Our approach to privacy

IncludeCare Pty Ltd complies with its legislative obligations and upholds The Privacy Act (Commonwealth), 1988, along with its operations in providing disability services. The Privacy Act 1988 protects your personal information, which includes details that identify you or could identify you, as well as information about your health.  

IncludeCare Pty Ltd adheres to the Privacy Act and the Australian Privacy Principles (APPs), which govern how personal information is collected, stored, used, accessed, and disclosed in the context of person-centred support.  

IncludeCare Pty Ltd believes that all stakeholders should be informed about how we gather, store, and use their information. They also have the right to access, update, and request a copy of their information at any time. IncludeCare Pty Ltd values and respects stakeholders’ rights to privacy and dignity, ensuring the confidentiality of their personal and private information.  

In providing Port Macquarie care, IncludeCare Pty Ltd collects relevant personal information to assess eligibility for employment or to send further information about our services. All collected information is securely stored with authorized access only.  

All stakeholders are responsible for abiding by this policy. Any questions or queries regarding confidentiality and privacy should be directed to the Director via director@includecare.com.au.  

Information is only exchanged with external parties with your written consent. The information collected about you is private and remains confidential. Your information will not be used for any other purpose without your permission and consent.